At Zade Clothing, we want your shopping experience to be as smooth and enjoyable as possible. Our Return & Refund Policy is designed with your comfort and convenience in mind.

Easy Returns

We accept returns within 30 days of the purchase date. Simply reach out to our dedicated support team at [email protected] to initiate the return process.

Return Eligibility

To be eligible for a refund, items must be in their original, unworn, and unwashed condition with all tags attached. Please refrain from removing tags or washing the items and ensure they are free from stains.

Hassle-Free Refunds

Once your return request is processed, we’ll arrange for the pickup of your items within 24 hours. You can expect your refund to be processed within 5-7 working days and transferred directly to your account.

Dedicated Support

Our customer support team is available 24/7 at [email protected] to assist you with any questions or concerns you may have. We’re here to make your shopping experience seamless and stress-free.

Non-Refundable Items

Certain items are not eligible for return or refund, including but not limited to

• Items marked as final sale.
• Undergarments and swimwear for hygiene reasons.
• Items damaged due to misuse, neglect, or improper care

Business Benefits

By providing a clear and fair return policy, we aim to build trust and loyalty with our customers, encouraging repeat purchases and positive word-of-mouth. Our efficient return process helps streamline operations, minimising the impact on our business while prioritising customer satisfaction.

Policy Updates

Zade Clothing reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Your satisfaction is our priority at Zade Clothing. If you have any feedback or suggestions on how we can improve our services, please don’t hesitate to let us know. Thank you for choosing Zade Clothing for your fashion needs!